Questions

Can I come at any given time?

Unfortunately we work by appointment only to ensure that we provide you with our undivided attention.

What is the applicable consultation fee?

No fee will be charged for the months of January & February 2017

What should I bring along to my fitting?

Your stunning smile, camera, seamless nude undies, hair tie, shoes if you prefer but this is not necessary and of course your closest friends and family.

How does the order process work?

Our beautiful dresses are imported and made on order. Once you have found “The One” and payment has been received your dress will be ordered from Spain. The lead time for a brand new order is a minimum of 6 months so perfect timing is of great importance. You will receive a confirmation of your order along with an order number that you need to use as reference for all enquiries. We will keep you posted as your order progresses and send out a final notification once the dress has arrived in South Africa. In the mean time you can concentrate on all the other important arrangements for the big day. We will schedule a viewing once the dress is in store so that you can come and fit your gorgeous garment before we commence with alterations.

When is an express shipment applicable?

The normal lead time of a wedding dress is a minimum of 6 months but sometimes the joys of life creep up unexpectedly and then we need to work our magic a little sooner than planned. Should you need a wedding dress urgently we are able to arrange an express shipment at an additional cost subject to availability of the dress of your choice. Your happiness is very important to us and we will try our best to get you to the alter in your dream dress xx

How does alterations work?

Our alterations are done by an experienced alterations specialist who works with proficient seamstresses so that you can be certain of superior quality. You are however welcome to use your own service provider should you choose. As the alterations are done by an expert we encourage creativity when it comes to any changes to be made to your dress. Custom alterations are welcome as this ensures that your dress perfectly reflects who you are xx Alterations are scheduled once your dress is in store.